Ogilvy Public Relations World Wide Ogilvy Public Relations World Wide
Home Site Index Contact Us

Case Studies: Qantas Airways

printer iconPrint this Document e-mail iconE-mail this Page
clear

Page  1| 2 | Next >

Client
Qantas Airways

Campaign Expertise
360° Brand
Stewardship®
Media Relations
Partnership Development
Product Marketing

Contacts
Photo: B|W|R contacts
Paul Baker
Co-CEO
clear
Send E-mail
clear
Nanci Ryder
President
clear
Send E-mail
clear
Larry Winokur
Co-CEO
clear
Send E-mail
clear

Issues
In early 2002, actor and licensed jet pilot John Travolta approached Qantas Airways about a possible relationship in light of his longstanding, genuine, specific interest in the airline. After deciding that Travolta could serve as an "ambassador-at-large" for the airline, his role was developed to assist Qantas on a range of employee and brand-building initiatives, the first being a global tour to encourage people to cross borders, rekindle friendships and make new friends. In summer 2002, B|W|R and Ogilvy Public Relations Worldwide Australia pitched and won the Qantas Airways and John Travolta "Spirit of Friendship" Global Tour. B|W|R would be responsible for the Los Angeles kickoff event and New York return press conferences; each of the other eleven press conferences throughout the world were organized and managed by the Ogilvy PR office in that respective city.

Challenge
The theme preferred by the client—a "Spirit of Friendship" world tour—well reflected the brand's "Spirit of Australia" slogan, but did not present a strong reason for Travolta's round-the-world jaunts.

Insight
With the rejection of concepts that wove in stronger elements of philanthropy (often essential to attract coverage), the team honed in on the opportunity of Travolta the Aviator, turning his private passion into a more public role.

Strategy
Since we felt that Qantas on its own would only draw a specific type of media such as aviation and business publications, we used John Travolta and the relationship between him and Qantas as the enticement to entertainment and international press as well as wire services and major market newspapers. Further, B|W|R stressed that the announcement was a "unique global initiative" with intrinsic newsworthiness.

'Spirit of Friendship' world tour reflected well the brand's 'Spirit of Australia' slogan.
Campaign
Among our activities in support of both bi-coastal events, B|W|R:

Sent media invitations for the Los Angeles press conference using only Travolta's name and the tickle of a "unique global initiative," leaving the press to speculate what the fuss was all about

Rigorously pursued key media, both national and international, to attend both press conferences in Los Angeles and New York; used exclusives to guarantee position in critical media

Page  1| 2 | Next >

Back to Top