Conversations about brands happen everywhere. How can brand managers keep up?
Ogilvy PR's 360° Brand Stewardship® program identifies brand influencers and creates a process for communicating to them through multiple channels — surrounding the target audience via media, public relations and word of mouth.
World of Warcraft’s WOM Techniques by virginia.miracle - This morning on Wired, I read about a new referral bonus for World of Warcraft players who successfully recruit new players. The genius of it?